Skytrax honored Terminal B with both 5 Stars and the World’s Best New Airport Terminal; learn more now!
JetBlue
(800) 538-2583
Southwest
(800) 435-9792
United
(800) 864-8331
ACCESSIBILITY
Terminal B is ADA accessible. To help you plan your visit in advance of your trip, use this website and interactive maps to identify and locate accessible services.
The LaGuardia Airport website Accessibility Services - LGA - LaGuardia Airport also provides additional information, including parking and public transit.
Wheelchair Services
Wheelchair accommodations should be made directly with your airline in advance of travel and are available for arriving and departing guests. Departing travelers who booked a wheelchair can utilize our wheelchair call button located on the sidewalk in front of the Departures Level or go directly to your airline’s ticket counter.
TSA Cares
To request TSA Cares assistance when traveling with a disability or medical condition, or to learn about our TSA Cares program, please click here.
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TSA Cares is a dedicated helpline that provides information on the screening procedures that specifically pertain to those with disabilities, medical conditions, and other circumstances. PSSs are Transportation Security Officers (TSO) who have received advanced training on helping passengers with disability, medical, or other circumstances through the screening checkpoint.
Please call TSA Cares at least 72-hours in advance of travel with your travel dates, flight information, and the type of assistance needed. The hours of operation for the TSA Cares helpline are 8 a.m. to 11 p.m. Eastern, Monday through Friday, and 9 a.m. to 8 p.m. Eastern, weekends and holidays. You may call (855) 787-2227, or e-mail us here.
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If you need in-flight assistance or wheelchair assistance from the curb to the flight, please contact your airline before traveling. Airlines will generally work with you to try to meet your particular needs.
Hidden Disabilities Sunflower Lanyard
Terminal B offers the Hidden Disabilities Sunflower Lanyard to guests with disabilities that may not be easy to observe, such as autism, PTSD, or hearing loss. First pioneered at Gatwick International Airport in London, the Sunflower Lanyard communicates those guests wearing the lanyard may need extra help while traveling. It is recognized in a growing number of airports. Lanyards are available at no cost pre-security on both the Departures Level and the Arrivals Level at the Guest Services desks.
Restrooms
All of our restrooms and water fountains are fully accessible for all guests.
Pet/ Service Animal Relief Area (SARA)
Pet/ Service Animal Relief Area (SARA) for service animals are available at Terminal B. Look for the pet relief symbol for designated areas and check the terminal map for their location.
FAQ
LOST & FOUND
Guests with questions about lost and found should direct their questions as follows:
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Items lost on aircraft: contact your airline.
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Items lost at the TSA checkpoint, go to the TSA site for more information.
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Items lost in the Terminal, contact PANYNJ online: or email the Lost & Found Clerk.
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Is there wifi access?
LaGuardia Airport is pleased to help you stay connected by offering unlimited free WiFi access. Learn more.
Where can I charge my electronic devices?
You'll find charging stations conveniently located in all seating areas throughout both the Western & Eastern Concourses.
Is the terminal open 24/7?
No. LaGuardia Airport’s Terminal B is open daily from 4 AM-12 AM.
Where can I find ATMs in Terminal B?
We have several ATMs throughout the Terminal, See the full map for specific locations.
Where can I go to report or recover a lost item?
For items left at the TSA checkpoint (security screening), Please fill out an online claim form here.
Items lost elsewhere at LaGuardia Airport, please fill out a PANYNJ claim form here.
Where can I leave a comment, suggestion, or complaint?
We welcome your feedback and thank you for input that can help us enhance the Terminal B experience, please reach out via email. If your comments relate to your airline or another service provider, you may contact them via their websites, social media, or customer service phone lines.
Where can I learn about the company that operates Terminal B?
Learn more about LaGuardia Gateway Partners here.
Where can I find listings of employment opportunities at Terminal B?
Thank you for your interest in joining our team. You can learn about working at Terminal B and see a list of current job postings here. For inquiries about vacancies at any other company that operates at Terminal B or LaGuardia Airport (for example, airlines, restaurants, or retail shops), please contact that company directly.